State IT Strategic Plan

Capture 21st-century technologies
to deliver services to Idaho's citizens.

Vision

Meeting the demands and accommodating the emerging technologies of the new century requires new management approaches. Idaho State Government is poised in the 21st century to move forward, capitalizing on opportunities and building upon prior successes that will improve the manner and form of digital services and information provided to citizens and businesses.

An information technology infrastructure that is 'industrial strength' in its ability to support the services and access to information in a reliable, secure manner can best be accomplished efficiently in a shared, organized manner. Idaho citizens and businesses view the state as a single enterprise, not as a broad collection of separate agencies. The state must plan to make that view a reality by adopting an enterprise approach to managing common information infrastructure technologies. Utility-like services from a common enterprise infrastructure will free resources for state agencies to build applications and services that reflect their core competencies while meeting constituent demands.

Idahoans are on the move! With their mobility, they are staying connected through the use of wireless technologies. They demand the availability of services and government information 24 hours a day, 7 days a week from wherever they might be. Location irrelevance is an outgrowth of broadband telecommunications networks, the rapid deployment of wireless networks, and pervasive use of wireless technologies. Expectations are high and access to information or services from anywhere, at anytime is no longer an option but a requirement.

The digital information age is here and now. The growing demand for mobile devices that provide all-in-one access to voice communications, email, the Internet, and other applications will lead to a seamless integration of key technologies. These technologies represent new opportunities and become the drivers for how state government must develop the enterprise infrastructure to meet Idahoan's demands for services and information now and in the future.

Goals

The goals associated with the state IT strategic plan are:

• simplify delivery of government services and information
• manage information technology from an enterprise (statewide) perspective
• protect the privacy and confidentiality of citizen information
• promote collaborative relationships between State agencies, public and higher education, and local governments
• use ‘state-of-the-art’ procurement practices for acquisition of information technologies

For the complete strategic plan, visit the ITRMC website.