Communications

• Email & Directory Services
• Mobile Data
• Statewide Internet
• Statewide Listserve
• Conferencing Services
• Voice Contracts

Enterprise Consolidation Efforts

• Consolidated Messaging Project (CMP)

eGovernment

• Database Services
• Domain Name Services (DNS)
• File Transfer (FTP) Service
• Internal Business Systems Administration
• State Employee Email and Phone Search
• Website Development
• Website Hosting

Geographic Information Systems (GIS) Services

• Idaho Geospatial Office (IGO)

Network

• Capitol Mall Fiber Optic Network Infrastructure (CMFONI)
• Idaho Education Network (IEN)
• Local-Area Network (LAN) Administration
• Statewide Internet
• Wide-Area Network (WAN) Administration

Planning

• Architecture
• Contract Management
• Fiscal Analysis & Planning
• IT Strategic Planning

Security Services

• Firewall Management
• Incident Response
• Network Intrusion Detection
• Secure Remote Access
• Security Awareness
• Spam & Virus Filtering
• Vulnerability Assessments

Server and Desktop Management

• Backup Services
• Desktop Support
• Server Administration
• Statewide Listserve

Support

• Billing
• Consulting
• Customer Relationship Management
• PC Lease Management
• Project Management
• Purchasing
• Training