Contact the CIO Service Team
|Online||Submit a Service Request|
|Send an email to the Service Team|
Monday through Friday
7:30 a.m. to 5:00 p.m.
Customer Relationship Management
To better understand our customer's needs, our goal is to meet periodically (at a minimum annually) with agencies to:
- discuss the services that have been provided by the Office of the CIO and obtain feedback
- ascertain the agency's awareness of the services provided by the Office of the CIO
- provide information on current and future services provided by the Office of the CIO
- provide information on the enterprise services, statewide contracts, and consolidation initiatives
- develop and manage Service Level Agreements (SLAs)
- stay involved as the primary the point of contact for action items and issue resolution
If you have any needs, please contact us.