Contact the CIO Service Team
|Online||Submit a Service Request|
|Send an email to the Service Team|
Monday through Friday
7:30 a.m. to 5:00 p.m.
The Office of the CIO manages the state's primary firewall systems that provide protection between the state's network and the Internet. We also provide management of agency-level firewalls (installed internally on the state's network) for those agencies that do not have the internal staff to support these systems. Specifically, we provide the following firewall management services:
- Monitor, maintain, and manage firewall hardware and software.
- Update firewall configurations to allow access for new state applications or websites.
- Strengthen and/or modify the firewall policies based on changing threats.
- Configure firewall rules for Network Address Translation (NAT), network access, and Virtual Private Network (VPN) requirements.