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MARCH 1 – 31, 2024

2024 Annual Cybersecurity Training

IT Services

ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.

IT Services
IT Products

IT Products

View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.

ITS Initiatives

Improved Security

Increased cybersecurity protection through additional staff, advanced tools, and robust functions.

Service Delivery

Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.

Cost Model

ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.

Division News

  • The Idaho 2024 annual Cybersecurity Training campaign with KnowBe4 begins Mar. 1, 2024. This campaign, previously administered by the Division of Human Resources, is now managed by the Idaho Office of Information Technology Services Read more…
  • A record setting personal data breach being hailed as the Mother of all Breaches (MOAB), exposed 26 billion individual personal records discovered by security research firm SecurityDiscovery.com. Read more…
  • Kudos to all employees, both in ITS as well as partner agencies, that are working hard to roll out multi-factor Read more…
Project Spotlight

Idaho Department of Correction


ITS Security Camera and Access Control team worked with contractors in planning, designing, and installing a more secure prison with a new surveillance system.

Before and after images of the wiring from the North Idaho Correctional Institute project
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